01 May The EyeWay to Trust
Are you a person who sees the glass as half-full or half-empty? Are you quick to pass judgement? Do you believe in WYSIWYG, that is, ‘What you see is what you get‘?
It’s no surprise to me why people have learned to doubt more of what they see. Our thoughts should always be to think in terms of everyone’s best interest starting with family, friends, community and the safety and well-being of fellow-man. Easier said than done?
The Importance of SWOT
Business leaders understand the importance of conducting a SWOT exercise on an annual basis to identify the Strengths, Weaknesses, Opportunities and Threats associated with their business and marketplace.
‘The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.’ – Max DuPree, former CEO of Herman Miller. I’ll add, getting rid of the rose-colored glasses is a prerequisite to achieving a true and accurate definition.
The ever-increasing cost of healthcare should make everyone leery of the quality of food that people commonly eat. We know that many foods have become contaminated with chemicals and by genetically modified processes. For example, glyphosate was recently found in several of Ben and Jerry’s ice-cream flavors. Now Ben and Jerry have launched a ‘glyphosate-free’ ice-cream campaign after tests uncovered traces of the lethal weed-killer. If something as home-spun, family friendly and seemingly benign as ice-cream is adulterated with trace elements of a poisonous chemical, one might begin to wonder what other potential threats exist.
Actions vs. Words
Ronald Reagan once said, regarding his feelings and lack of faith in the Russians, ‘Trust, but verify.’ President Reagan clearly understood that human actions must speak louder than words. The Berlin Wall was torn down on November 9, 1989 and the Cold War began to thaw.
Maybe a wall in your home adorns a set of family rules like: ‘Keep your promises, Share, Think of others before yourself, Say I love you, Listen to your parents, Do your best, Say please and thank you, Always tell the truth, Laugh at yourself, Hug often, Use kind words, and Love each other.’ Posting family rules on the wall serves as an important reminder of the values we desire to live out on a daily basis.
Workplace Values
At NuPulse PRO™, we invented the 80/20 Leadership™ system with the goal of helping companies identify the potential failure modes and effects [positive and negative] inside the workplace culture. We help our clients to see their organization holistically in order to build a trusting and productive community. Values are meant to serve as an organizational lamp to shed full light on behaviors that help and hurt an organization’s ability to achieve high-value outcomes.
Being dedicated and committed to cultural well-being requires daily leadership vigilance. The greatest technology available will not produce a competitive advantage if your culture is ill-equipped to sustain it.
It’s best that we all stay on the EyeWay to trust. I think we can all predict the outcome of everyone doing what’s right in their own eyes if values are not authentic and visibly manifested.
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